Before learning the information above, please note that our shipping method just covers US customers - who place an order shipping to any address in the USA.
We hopefully provide service to more countries in the future. So wish you to remember us until we realize it.
Tables of shipping method
Shipping zone (state)
Total weight of all products per order
Washington, Oregon, Idaho, Nevada, California
Maximum 3 days
1kg - 3kg
Rest of USA
Maximum 6 days
1kg - 3kg
1. When it reaches the maximum day but you don’t receive products, please contact us immediately through email [email protected]. You may begin with the title: “I don’t receive products in time”, then provide the email of receiver and order reference in the content.
2. When receiving products, if there is any damage to your package, please confirm with your deliveryman and take a photo immediately. Then contact us through email [email protected]. You may begin with the title: “I receive a damaged package”, then provide the email of receiver and order reference in the content.
3. If the deliveryman could not contact you 5 days continuously, we regret to cancel your order. Please contact us immediately through email [email protected] if have any question and request.